Account Deletion Policy

At Cbuy, we value your privacy and provide you with the option to delete your account and associated data if you no longer wish to use our services. This document outlines the process and implications of account deletion.

1. How to Request Account Deletion

If you wish to delete your account, you can submit a request through the following method:

• By Email: Send a request to [email protected] with your registered email ID and a subject line "Account Deletion Request."

2. Data Deletion Process

Once we receive your request, we will:

1. Verify your identity to prevent unauthorized deletions.
2. Process your request within 30 business days.
3. Remove all associated personal data from our active databases.
4. Retain certain transaction records as required by legal and regulatory obligations.

3. What Happens After Account Deletion?

• You will not be able to recover your account once deleted.
• Any pending transactions will be canceled.
• Certain financial and transactional records may be retained for compliance purposes.
• Any linked third-party accounts (e.g., UPI, bank accounts) will no longer be accessible via our platform.

4. Need Help?

If you have any questions about deleting your account, please contact us at [email protected].

5. Delete Your Account

To request account deletion, send an email to [email protected] with your registered email ID and a subject line "Account Deletion Request."

By submitting an account deletion request, you acknowledge and agree to the terms outlined in this policy.